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Example report built from sample data, so you can see exactly what you'll get.
Chargeback audit · Demo store (sample data) · Oct 29, 2026
Your chargeback audit
$631.00 you lost or never answered looked likely winnable.
10
Disputes
$1,721.75
Total disputed
$631.00
Lost but likely winnable
33.33%
Win rate when decided
$616.50
Never answered
0.24%
Dispute rate
Win rate = won ÷ (won + lost) = 2 ÷ (2 + 4). Likely winnable means "not received" or "unrecognized" disputes where tracking showed delivered. Banks make the final decision.
Top 3 problems and how to win them
1. 3 disputes worth $616.50 were never answered.
An unanswered dispute is an automatic loss. Respond to every dispute before its deadline.
2. 2 likely-winnable disputes worth $499.00 were lost even though delivery was confirmed.
Respond with carrier tracking and the delivered scan (time, address, GPS photo or signature if available), plus the order confirmation.
3. 1 "Subscription canceled" dispute worth $96.00 was lost.
Respond with the signup terms showing recurring billing, the cancellation policy, and proof of no cancellation request or continued use.
Every dispute
| ID | Date | Amount | Reason | Outcome | Tracking delivered | Winnability |
|---|---|---|---|---|---|---|
| DP-1041 | 2026-06-03 | $189.00 | Product not received | Lost | Yes | Likely |
| DP-1047 | 2026-06-11 | $74.50 | Fraudulent | No response | N/A | Unlikely |
| DP-1052 | 2026-06-19 | $240.00 | Product not received | Won | Yes | Likely |
| DP-1060 | 2026-07-02 | $132.00 | Product not received | No response | Yes | Likely |
| DP-1066 | 2026-07-09 | $58.00 | Product unacceptable | Lost | N/A | Maybe |
| DP-1071 | 2026-07-21 | $310.00 | Unrecognized | Lost | Yes | Likely |
| DP-1078 | 2026-08-04 | $96.00 | Subscription canceled | Lost | N/A | Unlikely |
| DP-1083 | 2026-08-15 | $145.00 | Fraudulent | Won | Yes | Maybe |
| DP-1090 | 2026-08-28 | $67.25 | Product not received | Pending | Yes | Likely |
| DP-1094 | 2026-09-06 | $410.00 | Duplicate | No response | N/A | Unlikely |
How we read your file
Check: READY
- Removed customer data columns before processing: Customer name, Customer email.
- No column for customer contacted store first; marked N/A for every row.